FAQs

Frequently Asked Questions

Welcome to the Apalachee Bay Family Dental FAQ page. We know you may have questions about your dental care, whether you're preparing for your first visit, exploring treatment options, or looking for information about insurance and payment. We've answered some of the most common questions our patients ask to help you feel informed and confident every step of the way. If you don't see the answer you're looking for, our friendly team is always happy to help.

• How do I schedule my appointment?

  To schedule an appointment, complete the form below.

  Request an Appointment

• Does your office accept Medicaid?

  No, we do not accept Medicaid at this time.

• Where do I park?

  There is a large free parking lot adjacent to our building.

• Do you offer financial support or payment plans?

  Yes, we accept CareCredit® to make it easy to finance your dental care.

• What hours is your office open?

  Monday: 10:00 a.m.-6:00 p.m.
  Tuesday: 7:30 a.m.-3:00 p.m.
  Wednesday: 7:30 a.m.-3:00 p.m.
  Thursday: 7:30 a.m.-3:00 p.m.
  Friday: By appointment only
  Saturday: Closed
  Sunday: Closed

• How early should I arrive at my appointment?

  Please arrive 15 minutes before your appointment to complete any necessary paperwork.

• Do you accept insurance?

  Yes, we are an in-network provider with several insurance companies and accept most PPO plans. We are happy to file a claim for you, even if we're not in-network. Please bring your insurance card to your appointment.

  Financial Options

• How long does an appointment take?

  The length of your appointment depends on the type of visit you're having. Routine exams and cleanings typically take about 45 to 60 minutes, while more complex procedures may require additional time. When you schedule your appointment, our team will let you know what to expect and answer any questions about the length of your visit.

• What do I need to bring to my first appointment?

  Please bring a valid photo ID, your dental insurance card (if applicable), a list of any medications you're taking, and any completed new patient forms. If you have recent dental X-rays or records from another office, we recommend bringing those as well or having them sent to our office before your appointment.